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Terms and Conditions of Use

This Terms of Service (the “ToS” or “Agreement”) applies with respect to the usage of the services (the “Com Olho Service”) offered by Com Olho IT Private Limited (the “Company”), a company incorporated under the laws of India, and having its registered office at 1114 Sector 4 Urban Estate Gurugram Haryana 122001.

Your usage of the Com Olho Service is subject to your explicit acceptance of these ToS and the attached Privacy Policy (the “PP”). Your acceptance of the same will irrevocably and unconditionally bind you to comply with and abide by all the obligations and conditions stipulated herein (unless otherwise explicitly made optional). After your initial confirmation/consent, You will be assumed to continue consenting to these ToS until you explicitly withdraw your consent by notifying the Company of the same in writing. These ToS supersede all previous oral and written terms and conditions (if any) and shall act as a binding Agreement between the Company and You. Com Olho IT Private Limited can exercise IP control or ensure or guarantee the integrity of services offered. Com Olho has Trademark rights for both the company name and logo according to provisions of the The Trade Mark Act 1999 and warrants for unlawful use of both

1. Acceptance of Terms
By accessing or using the Com Olho Bug Bounty Platform, you agree to comply with and be bound by these stringent terms and conditions. If you do not agree with any part of these terms, you must not use the platform.

2. Eligibility
Only individuals who are at least 18 years old, possess the legal capacity to enter into binding contracts, and have been pre-approved by Com Olho are eligible to participate in our bug bounty program. Participants must provide verifiable identification and background information before being granted access.

3. Scope of Participation
Participants must:

Adhere to all applicable laws and regulations.
Respect the privacy and data protection rights of users and organizations.
Only test within the scope explicitly defined by the specific bounty program. Unauthorized access to systems, data, or environments not included in the scope is strictly prohibited and will result in immediate disqualification and potential legal action.


4. Confidentiality
Participants must treat all information related to vulnerabilities and exploits as confidential. Disclosure of any information without prior written consent from Com Olho is strictly prohibited and will result in disqualification, forfeiture of rewards, and potential legal consequences.

5. Responsible Disclosure
Participants are required to follow our responsible disclosure policy:

Report vulnerabilities directly to Com Olho via our designated reporting mechanism within 24 hours of discovery.
Provide comprehensive and detailed information about the vulnerability, including steps to reproduce, potential impact, and suggested remediation.
Refrain from public disclosure or sharing with third parties until Com Olho has acknowledged the report, resolved the issue, and provided written consent for disclosure.


6. Prohibited Activities
Participants must not engage in:

Any form of malicious activity, including but not limited to Denial of Service (DoS) attacks, data exfiltration, tampering with production environments, or exploitation of vulnerabilities beyond proof-of-concept.
Social engineering, phishing, or physical attacks against Com Olho employees, contractors, clients, or infrastructure.
Automated vulnerability scanning, brute force attacks, or use of any tools or techniques that generate excessive traffic or degrade system performance without prior written approval from Com Olho.


7. Intellectual Property
All intellectual property rights in and to the submitted reports, including any discovered vulnerabilities, are irrevocably assigned to Com Olho upon submission. Participants will be credited for their discoveries, but Com Olho retains exclusive ownership of the findings. Participants must not use or exploit the vulnerabilities for any purpose other than the bug bounty program.

8. Rewards and Payment
Rewards will be determined based on the severity, impact, and quality of the report, following our established reward guidelines. Com Olho's decision on the reward amount is final and non-negotiable.
Com Olho reserves the right to modify the reward structure at any time without prior notice.
Payments will be made via the method specified by Com Olho within 90 days of report validation and may be subject to tax withholdings or other deductions as required by law. Participants must provide accurate payment details and comply with all relevant tax obligations.


9. Limitation of Liability
Com Olho shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the participation in the bug bounty program. Participants engage in testing activities at their own risk. Com Olho's total liability for any claim arising out of or in connection with these terms or the bug bounty program shall not exceed the amount of the reward paid to the participant.

10. Termination
Com Olho reserves the right to terminate or suspend access to the bug bounty program for any participant who violates these terms or engages in activities deemed harmful to Com Olho, its clients, or its infrastructure. Such termination may occur without prior notice and at the sole discretion of Com Olho.

11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Com Olho is headquartered, without regard to its conflict of law principles. Any disputes arising out of or related to these terms or the bug bounty program shall be resolved exclusively in the courts of that jurisdiction.

12. Amendments
Com Olho reserves the right to amend these terms and conditions at any time. Participants will be notified of any significant changes via email or platform notification. Continued participation in the program constitutes acceptance of the revised terms. Participants are responsible for regularly reviewing the terms to stay informed of any updates.

  1. Contact

    1. If You have any questions regarding the Platform or the Com Olho Services, please contact us at contact@comolho.com. You may also reach out to our Data Protection Officer, available at the below coordinates:
      Name: Abhinav Bangia
      Email ID: abhinav@comolho.com

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